Delivery Information

Delivery :

  • We offer FREE delivery (single location only) for purchases over HK$1,000 between 09:00am and 7:00pm. For orders under HK$1,000, a delivery charge of  HK$100 shall apply.  

    We offer next day delivery for orders received on Monday to Friday between 9:00am and 2:00pm.  Online orders received on Sundays and Public Holidays will be scheduled for delivery on the 2nd working day after the holiday.

  • The delivery service is available from Monday to Saturday between 09:00am and 7:00pm (excluding Sundays & Public Holidays).

  • Delivery service is limited to Hong Kong Island, Kowloon and New Territories commercial and residential addresses only. Delivery is not available to outlying islands, restricted areas, hotel, HK Convention and Exhibition Centre, ports or marinas .

  • Delivery service will be suspended when typhoon signal No.8 or above or a black rain warning is hoisted. In this event customers will be contacted to re-schedule delivery time.

  • We reserve the right to charge an additional delivery fee if the recipient is not available to accept delivery at the nominated delivery time.

  • It is the responsibility of the customer to notify VP Gallery immediately of any change to their delivery address.

  • We reserve the right to decline delivery of goods to any customer at our sole discretion absolutely.

Non-pickup / non-delivery:

  • The Company has the right to charge storages fees for storing the wine in the event that:

    • A customer fails to collect the Click & Collect order within 3 days of the selected collection date.
    • Wine is non-deliverable within 2 weeks of purchase due to customer's failure to notify the Company of change of address or the Company is otherwise unable to contact customer.
    • A customer refuses to take delivery of the wine.
  • The Company has the rights to dispose the wine without further notice to the Customer if the wine could not be delivered after 2 weeks from the date of purchase.  The Company shall have no liability to the Customer in respect of the disposal in such circumstances.

These terms and conditions shall be governed by the laws of the Hong Kong Special Administrative Region, the People's Republic of China and the Customer and VP Gallery agree to submit to the exclusive jurisdiction of the Hong Kong courts. VP Gallery may revise these terms and conditions at any time without prior notice. If any dispute arises, VP Gallery determination shall be final. Where these terms and conditions are available in Chinese, the English version is the governing version and shall prevail whenever there is a discrepancy between the two versions.